Company: Swatch Group Korea
Department: Information Technology
Job Title: System Engineer (Temp)
Job Level: Associate
Reporting Line: Technical Services Manager
About US:
Swatch Group Korea is the Korean subsidiary of the world's largest watchmaking group, Swatch Group. Leveraging innovative design and unparalleled technical expertise, we lead the watch industry. Positioned as a pioneer in sports timekeeping with precision time measurement technology and innovation, we offer globally cherished timepieces and jewelry of the highest quality. Our 12 brands accompany consumers throughout all stages of life, from luxury watches to children's timepieces. Experience the precision and creativity of the Swiss spirit at Swatch Group Korea.
Job Overview:
As a Temporary System Engineer, you will manage and maintain the server and network infrastructure while supporting IT operations to ensure seamless business continuity. You will play a key role in IT service management, store support, information security, and infrastructure projects. This position is a temporary role, with the contract ending on December 31, 2025.
Responsibilities:
Server and Network Infrastructure:
- Install, upgrade, retire, and replace core hardware systems while providing ongoing support.
- Schedule and conduct regular server maintenance.
- Design and implement backup processes for servers and associated data.
- Plan and enhance High Availability (HA) and Disaster Recovery (DR) systems for business continuity.
- Manage Active Directory (AD) and Group Policy Objects (GPO) distribution.
- Oversee UPS, HVAC, FMS, and fire extinguishing systems maintenance.
- Ensure secure server room management, including security systems (e.g., CCTV).
IT Administration:
- Procure client hardware and software upon IT Head's approval.
- Submit local payment request documents monthly.
- Analyze IT cost statistics for ad-hoc requests.
- Manage IT contracts, KPIs, and asset inventory (hardware and software).
- Propose and establish IT policies.
- Oversee hardware disposal processes.
- Manage Multi-Function Printers (MFP) and related maintenance.
- Control toner orders and deliveries.
- Provide basic IT security training.
Store Support:
- Support store openings, renewals, relocations, and closures.
- Manage store internet and telephone services in coordination with the company.
- Administer VPN connections with HQ.
- Provide IT support for brand-specific needs, including security systems, people counting, and music systems.
IT Service Desk:
- Resolve incidents and log actions as 2nd-level support.
- Escalate issues to Group Service Desk (GSD), Technical Account Manager (TAM), or Group IT for higher-level handling.
Project Management:
- Conduct IT infrastructure projects, ensuring on-time delivery and adherence to budgets.
Information Security:
- Conduct security risk assessments and minimize potential risks.
- Align with group security standards and guidelines.
- Raise user awareness on information security issues.
- Implement security actions with vendors and relevant parties.
Qualifications:
- 1-5 years of progressive experience in IT technical teams.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related fields.
- International certifications are a plus but not mandatory (e.g., PMP, CISA, CCNA, ITIL, MCP/MCSA/MCSE).
- Strong process orientation with excellent organizational skills.
- Good communication skills, both written and verbal.
- Experience in project management and handling complex IT systems.
Company: Swatch Group Korea
Department: Information Technology
Job Title: System Engineer (Temp)
Job Level: Associate
Reporting Line: Technical Services Manager
About US:
Swatch Group Korea is the Korean subsidiary of the world's largest watchmaking group, Swatch Group. Leveraging innovative design and unparalleled technical expertise, we lead the watch industry. Positioned as a pioneer in sports timekeeping with precision time measurement technology and innovation, we offer globally cherished timepieces and jewelry of the highest quality. Our 12 brands accompany consumers throughout all stages of life, from luxury watches to children's timepieces. Experience the precision and creativity of the Swiss spirit at Swatch Group Korea.
Job Overview:
As a Temporary System Engineer, you will manage and maintain the server and network infrastructure while supporting IT operations to ensure seamless business continuity. You will play a key role in IT service management, store support, information security, and infrastructure projects. This position is a temporary role, with the contract ending on December 31, 2025.
Responsibilities:
Server and Network Infrastructure:
- Install, upgrade, retire, and replace core hardware systems while providing ongoing support.
- Schedule and conduct regular server maintenance.
- Design and implement backup processes for servers and associated data.
- Plan and enhance High Availability (HA) and Disaster Recovery (DR) systems for business continuity.
- Manage Active Directory (AD) and Group Policy Objects (GPO) distribution.
- Oversee UPS, HVAC, FMS, and fire extinguishing systems maintenance.
- Ensure secure server room management, including security systems (e.g., CCTV).
IT Administration:
- Procure client hardware and software upon IT Head's approval.
- Submit local payment request documents monthly.
- Analyze IT cost statistics for ad-hoc requests.
- Manage IT contracts, KPIs, and asset inventory (hardware and software).
- Propose and establish IT policies.
- Oversee hardware disposal processes.
- Manage Multi-Function Printers (MFP) and related maintenance.
- Control toner orders and deliveries.
- Provide basic IT security training.
Store Support:
- Support store openings, renewals, relocations, and closures.
- Manage store internet and telephone services in coordination with the company.
- Administer VPN connections with HQ.
- Provide IT support for brand-specific needs, including security systems, people counting, and music systems.
IT Service Desk:
- Resolve incidents and log actions as 2nd-level support.
- Escalate issues to Group Service Desk (GSD), Technical Account Manager (TAM), or Group IT for higher-level handling.
Project Management:
- Conduct IT infrastructure projects, ensuring on-time delivery and adherence to budgets.
Information Security:
- Conduct security risk assessments and minimize potential risks.
- Align with group security standards and guidelines.
- Raise user awareness on information security issues.
- Implement security actions with vendors and relevant parties.
Qualifications:
- 1-5 years of progressive experience in IT technical teams.
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related fields.
- International certifications are a plus but not mandatory (e.g., PMP, CISA, CCNA, ITIL, MCP/MCSA/MCSE).
- Strong process orientation with excellent organizational skills.
- Good communication skills, both written and verbal.
- Experience in project management and handling complex IT systems.