Company: Swatch Group Korea
Department: IT
Job Title: Development & Retail Business Analyst (Contract)
Job Level: Associate
Contract Period: September 15, 2025 – January 7, 2026 (Maternity Leave Replacement)
Reporting Line: Technical Services Manager
About US
Swatch Group Korea is the Korean subsidiary of the world's largest watchmaking group, Swatch Group. Leveraging innovative design and unparalleled technical expertise, we lead the watch industry. Positioned as a pioneer in sports timekeeping with precision time measurement technology and innovation, we offer globally cherished timepieces and jewelry of the highest quality. Our 12 brands accompany consumers throughout all stages of life, from luxury watches to children's timepieces. Experience the precision and creativity of the Swiss spirit at Swatch Group Korea.
Why join US?
This is a unique opportunity to step into a global IT environment through a maternity leave replacement position. While the contract is limited-term, it offers exposure to Swatch Group’s international IT systems and retail applications, direct collaboration with Group HQ, and hands-on experience in supporting and improving retail solutions. The role is suitable for junior-level candidates who want to strengthen their technical and communication skills while gaining experience in a multinational luxury group. Strong English communication is essential, as you will work with international colleagues and vendors on a daily basis. This position is a temporary role, with the contract ending on January 7, 2026.
Responsibilities
Propose, Design, Develop and Maintain Applications
- Translate business requirements into IT solutions and enhancements
- Develop or extend existing modules to meet new needs
- Deploy and introduce Group standard applications (e.g., Salesforce, RMIS, Cegid) based on business requests
Troubleshoot & Fine-Tune Retail Programs
- Provide support for global and local applications in collaboration with HQ and vendors
- Identify root causes and resolve bugs in a timely manner
- Ensure system reliability and minimize downtime for business users
User Assistance & Training
- Deliver end-user training and provide ongoing support
- Organize user group meetings to improve system adoption and gather feedback
- Stay updated on best practices and emerging technologies
Vendor & Project Management
- Manage relationships with external consultants and ensure deliverables meet Group standards
- Support application development projects (e.g., HRIS, E-Commerce) and confirm alignment with business requirements
Information Security
- Ensure applications comply with Group IT security standards
- Identify and mitigate risks related to information security
Qualifications
- Experience in retail, consumer, or distribution industry preferred
- 1-3 years of experience in IT application support, development, or analysis (entry-level candidates with strong learning attitude will be considered)
- Experience in troubleshooting and supporting applications
- Exposure to multinational/global IT environment preferred
- Bachelor’s degree in Computer Science, Technology, or Engineering
- Experience in at least one business coding language (preferred but not mandatory)
- Basic understanding of IT infrastructure (Microsoft SQL Server, SharePoint, Nintex, JavaScript, etc.)
- Proficiency in Microsoft Office (including Visio & Project)
- Project coordination or support experience an advantage
- Familiarity with ITIL-based tools (e.g., ServiceNow) preferred
- Business-level English communication
Company: Swatch Group Korea
Department: IT
Job Title: Development & Retail Business Analyst (Contract)
Job Level: Associate
Contract Period: September 15, 2025 – January 7, 2026 (Maternity Leave Replacement)
Reporting Line: Technical Services Manager
About US
Swatch Group Korea is the Korean subsidiary of the world's largest watchmaking group, Swatch Group. Leveraging innovative design and unparalleled technical expertise, we lead the watch industry. Positioned as a pioneer in sports timekeeping with precision time measurement technology and innovation, we offer globally cherished timepieces and jewelry of the highest quality. Our 12 brands accompany consumers throughout all stages of life, from luxury watches to children's timepieces. Experience the precision and creativity of the Swiss spirit at Swatch Group Korea.
Why join US?
This is a unique opportunity to step into a global IT environment through a maternity leave replacement position. While the contract is limited-term, it offers exposure to Swatch Group’s international IT systems and retail applications, direct collaboration with Group HQ, and hands-on experience in supporting and improving retail solutions. The role is suitable for junior-level candidates who want to strengthen their technical and communication skills while gaining experience in a multinational luxury group. Strong English communication is essential, as you will work with international colleagues and vendors on a daily basis. This position is a temporary role, with the contract ending on January 7, 2026.
Responsibilities
Propose, Design, Develop and Maintain Applications
- Translate business requirements into IT solutions and enhancements
- Develop or extend existing modules to meet new needs
- Deploy and introduce Group standard applications (e.g., Salesforce, RMIS, Cegid) based on business requests
Troubleshoot & Fine-Tune Retail Programs
- Provide support for global and local applications in collaboration with HQ and vendors
- Identify root causes and resolve bugs in a timely manner
- Ensure system reliability and minimize downtime for business users
User Assistance & Training
- Deliver end-user training and provide ongoing support
- Organize user group meetings to improve system adoption and gather feedback
- Stay updated on best practices and emerging technologies
Vendor & Project Management
- Manage relationships with external consultants and ensure deliverables meet Group standards
- Support application development projects (e.g., HRIS, E-Commerce) and confirm alignment with business requirements
Information Security
- Ensure applications comply with Group IT security standards
- Identify and mitigate risks related to information security
Qualifications
- Experience in retail, consumer, or distribution industry preferred
- 1-3 years of experience in IT application support, development, or analysis (entry-level candidates with strong learning attitude will be considered)
- Experience in troubleshooting and supporting applications
- Exposure to multinational/global IT environment preferred
- Bachelor’s degree in Computer Science, Technology, or Engineering
- Experience in at least one business coding language (preferred but not mandatory)
- Basic understanding of IT infrastructure (Microsoft SQL Server, SharePoint, Nintex, JavaScript, etc.)
- Proficiency in Microsoft Office (including Visio & Project)
- Project coordination or support experience an advantage
- Familiarity with ITIL-based tools (e.g., ServiceNow) preferred
- Business-level English communication